This module is owned and operated by The Key Support Services Limited (trading as ‘The Key’).
The Key Support Services Limited (trading as ‘The Key’) is a company incorporated under the laws of England and Wales with company number 08268303 whose registered office is at 29 Ludgate Hill, London, EC4M 7JR.
The Key is committed to protecting your privacy and is a data controller for the purposes of the Data Protection Act 1998 (the ‘DPA’). Our nominated DPA compliance officer is the Director for Digital and Technology of The Key Support Services Limited and we are registered under the DPA with registration number Z3529983.
This policy relates to all of the websites under the domain thekeysupport.com (the ‘Sites’).
This policy explains the following regarding the Sites:
How The Key will use the information we collect about you
We use information collected about your role and school to personalise your visits to our Sites.
We may also provide aggregate statistics about use of the Sites to third parties, but these statistics will not include any information that could personally identify you or the content you have personally accessed.
On occasion, we will email the Lead User for your school and/or the individual (or body) who organised membership on behalf of the school, to inform them of the users who have registered at your school. We will also provide these details as and when they are requested by the Lead User and/or the individual (or body) who organised participation on behalf of the school. This is intended as a courtesy to them. We may use personal information collected about you to contact you about elements of the service that you or your colleagues might find interesting.
How The Key collects information about you
If you register with the Sites we will collect personal information about you, which may include your name, e-mail address, role and school details. You need to register to access the majority of the information on the Sites.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
For more information on the cookies used by this site, and on managing cookies, click here.
Use of website analytics services
The Key uses Keen IO to store data on user activity on the Sites.
How The Key looks after your information
We follow strict guidelines in the storage and disclosure of personal information and communications that you have given us in order to prevent unauthorised access.
When do we give your information to other people?
Recording of phone calls
Your calls to our helpline may be monitored or recorded for training and quality assurance purposes.
Your use of the Sites signifies your consent to us collecting and using personal information about you in accordance with this policy. Should we choose to change this policy for any reason, the changes will be posted here, so that you are kept up to date about how we collect and use your personal information, and when we may disclose it.